Big fat zeros

One of my goals this year is to be more proactive. On the surface, this sounds simple enough, but the reality is that the demands of running a successful business can mean that being proactive, as opposed to reactive, is more of a constant aspiration than a consistent reality. As we enter 2014, I’m very […]

Continue Reading 0

New ways of working – tools to help you work smarter

Although we are inundated by technological solutions encouraging us to work faster and more efficiently, it is often overwhelming, resulting in us being reluctant to try new ways of working. Being a virtual assistant would not be possible without the advances in technology, but I would not consider myself to be ‘a techie’! However, I’m […]

Continue Reading 0

Good manners mean good business

It’s often the little things that say a lot about you and your business. The one that is often overlooked is – responding to e-mails. I am sure that you can think of many occasions where you have sent an e-mail to a valued client and – it appears to have disappeared into a black […]

Continue Reading 0

Being the best you can be!

In the highly competitive world that we live in, even the smallest adjustments to the way we look and behave can make a big difference to the way we are perceived by others. That first impression has never been so important. If you look good, you feel good and that positive effect rubs off on […]

Continue Reading 0

Resilience and learning

How we behave now will impact on our future. This is a statement most people would accept as a truth of sorts. How then can we change our futures, if that’s what we want to do? What do we need to be doing now to ensure a brighter later life? How should we behave so […]

Continue Reading 0

Yes, be childish!

I went to collect my son from his after-school sports club recently. As I approached the gate, I could see him with his friends; they appeared to be playing rounders. My son, apparently fielding, was spinning around, arms outstretched, and pretty oblivious to what was going on around him. Simultaneously, I had two mental reactions: […]

Continue Reading 0

Would you lie to me?

You’ve probably been in a position where you’ve suspected that someone is not quite telling the truth. It may not be an outright lie; it could just be that the words they say don’t convince you, leaving you wondering why. You could be experiencing what some people interpret as ‘intuition’ or ‘sixth sense’ but there […]

Continue Reading 0

Are you like Marmite?

Love it or hate it, Marmite prevails. In fact their marketers have created a campaign around people’s extreme response to their product. Risky, you might think, but they’re not trying to change minds, they’re reminding their fans! And what can we learn from this? If like me you are in the service industry then we […]

Continue Reading 0

Dos and Don’ts for the Coffee Shop Camper

Whilst sat in my local coffee shop a few weeks back, trying to work to a deadline, I found myself getting rather frustrated by the small child stood on the same seating I had parked myself to enjoy my Cappuccino. He was staring intently at me whilst picking his nose. Just lovely. The parent couldn’t […]

Continue Reading 0

About us Six Simple Ways To Improve Your Focus

For those who run a small business, no two days are ever the same. Over the course of a normal working day, a small business-owner may be asked to sport a number of different hats – everything from personnel management through to financial control… with a possible detour into the role of marketing in between. […]

Continue Reading 0